30-Day Refund Policy

1. Eligibility for Refund

A refund may be requested within 30 days of the original purchase date under the following conditions:

• The event has been officially cancelled by the organizer with no rescheduled date announced
• Tickets were delivered incorrectly or do not match what was ordered
• A verifiable duplicate charge occurred on your payment method
• Our services were not delivered as described during your consultation

2. Non-Refundable Situations

Refunds are generally not available in the following circumstances:

• You simply changed your mind after the purchase was confirmed
• The event was postponed or rescheduled (your tickets remain valid for the new date)
• You were unable to attend due to personal circumstances
• The request is made more than 30 days after the original purchase date
• Tickets have already been used for admission

3. How to Request a Refund

To initiate a refund request, please contact us with the following information:

• Your full name and email address used at purchase
• Order or confirmation number
• Date of purchase
• Description of the issue and reason for refund request

Contact us at [email protected] or call +1 725 444 6693.

4. Processing Time

Once your refund request is approved, please allow 5–10 business days for the refund to appear on your original payment method. Processing times may vary depending on your financial institution.

5. Exchanges

In some cases, we may be able to exchange your tickets for a different event of equal or greater value. Please contact us to discuss exchange options before requesting a refund.

6. Contact Us

For any questions about our refund policy, reach us at:
[email protected]
+1 725 444 6693
18421 Azalea Drive, Derwood, MD 20855